Our two most commonly used methods of shipment are by the postal service and UPS. Please note that it will be the responsibility of the customer to pay all duties and taxes. All duties and taxes are set by the Customs Authority of the destination country and, as such, we have no control over them. Please be aware that import duties and taxes may apply in countries outside of the European Union. This means that sometimes we are unable to accurately quote shipping for orders until we have packed the parcel and confirmed the shipping cost. Unfortunately, penalties will be imposed by all shipping companies if a parcel is particularly large in size compared to its weight, this is commonly known as “voluming out”. In the majority of cases this allows automatic shipping options for each order to be chosen at the checkout. Our database knows the weight of every part listed on our website. Where possible we will try to provide a choice of shipping options. Please confirm what extra charges your order is likely to incur before confirming the order with usĪs an international mail order company, our focus is to get parts to our customers as quickly and economically as possible.

Flying Spares Ltd cannot advise on, or be responsible for, any Customs or Import Duties or Taxes that are subsequently imposed on your order once it arrives in your country.

If your final order is over $1000AUD we will refund any GST charged prior to despatch of the goods as it will be collected at point of entry into Australia This scheme only currently applies to orders that are below a threshold of $1000 AUD.

As such, we will charge 10% GST on all Australian orders at the checkout. Australian customers - The Australian government requires us to register for their Simplifed GST scheme which covers low value goods, online services and digital products.All customers from outside the UK will not have VAT added to their orders.

All UK customers will automatically have VAT added to their orders.All parts on our website are shown with their prices exclusive and inclusive of UK VAT (currently 20%).

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